International Shipping

Dear overseas customers.

 

How to order

We accept orders from overseas only by email.

 

Payment Method

We accept only PayPal for international payment transaction.

 

Shipping Method

We send our products to overseas only by EMS (Express Mail Service).

Carriage rates depend on the weight of the consignment and the delivery location.

You can check carriage rate. → http://www.post.japanpost.jp/int/charge/list/ems_all_en.html

 

Rturn policy

We are not accepting product returns or exchanges.

 

Procedure

1. Please send email with following information to mail@on-the-books.info
Order information

*product name

Customer information

*name

*address and zip code

*phone number

*email address (PayPal bill notification will be sent to this email address)

 

2. We will reply with an e-mail message with a proforma invoice with delivery charge.

 

3. You will receive a notification of the total amount to be paid from us via PayPal.

 

4. Your order will be shipped out within 3 business days after we confirm our receipt of the total amount.
Please note that your order will be automatically cancelled if we do not receive the total amount within 7 days after we send notification.

 

If you have any questions, please feel free to let me know.

e-mail: mail@on-the-books.info